Data We Gather

If you reach out about corporate floral arrangements or gift services, we gather information you provide willingly. This includes your full name, company name, email, phone, delivery addresses, and any particular specifications for your floral needs. Payment details are collected when you place orders and are securely processed by our payment partners.

For corporate clients, we may also collect extra business data like company registration details, preferred delivery timelines, and budget expectations to tailor our service to your business requirements.

Our site automatically gathers certain technical details when you visit, including your IP address, browser type, device details, and navigation paths. This helps us optimize site performance and understand how clients discover our services.

How We Use Your Data

We primarily use your data to process flower orders and deliver quality customer service, including order handling, coordinating deliveries, crafting custom arrangements to meet your requirements, and communicating regarding your service needs.

We also utilize information to enhance our services and website experience, helping us identify which corporate floral offerings are most valuable to clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

GroveBenchWorks respects privacy and does not sell your personal data to third parties. We share information only as needed to provide our services or when required by law.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to protect it. This includes secure data storage, encrypted communications, and restricted access to personal information within our organization.

While we maintain strong security practices, no method of transmitting data over the internet is completely secure. We continuously update our security measures to guard against emerging threats.

Your Privacy Rights

You hold important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or limit how your personal information is used.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only for as long as needed to deliver our services and meet legal obligations. Retention durations vary based on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and related technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie options in your browser settings. Note that turning off some cookies could impact how the site functions. For more details about our cookies practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy covers only GroveBenchWorks and our site. We are not responsible for how third parties handle your privacy.

We recommend checking the privacy policies of any third-party sites you reach by clicking links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. If substantial changes occur, the "Last Updated" timestamp at the top of this policy will be updated.

We invite you to periodically review this policy to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.